Note: If need us declare a low value of invoice for customs duty, pls leave us a message and tell us how much it’s better for your order, thanks for your cooperation.
We will send the goods out within 1-3 working days after your payment is verify by Aliexpress.
Currently, almost all products in our store are free shipping. Single camera via China post air mail as default. For DVR and security system, we support different logistics way to different countries. Please check the details on product description page.
Tracking No. will be provided within 2 business days after the shipment.
Buyers are responsible for additional COD charges, VAT, Brokerage Fees, Duty, or Customs Fees and Taxes.
If the products are detained by customs after the shipment has been left the seller’s country, the buyer is resonsible for clearance of the items.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes it is highly depended on the shipping courier and local customs. If you do not receive your item on time, please contact us immediately for further assistance.
All merchandise we sell are in good quality and under strict examination before they are shipped out. We will try our best to avoid any quality problem.
We warrants this product against defects in workmanship and material for a period of 3 years from it’s original purchase date.
Any unit which proves defective during the warranty validation period will be repaired without charge for parts or replaced. The end user is responsible for all freight charges incurred to send the products to our repair center. The warranty does not cover any incidental, accidental or consequential damages arising from the use of. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party.
Item could be returned for refund or replacement within 30 days from the date you receive it. Returned merchandise must be unused, in original packaging and include all accessories. Original shipping costs are not refundable.
Before sending back any return items, please contact with us for a a Return Merchandise Authorization (RMA). Any products returned to seller without an RMA will be void, and we will be sent back to the buyer at his/her expense. Customer should be responsible for all charges of returning and reshipping.
Return tracking number will be helpful to this process.
Our tech support will deal with the repaired products upon receipt of your return parcel. Please feel free to contact us for any product or service issues
We appreciate your business greatly. If you are satisfiated with our products and service, please leave us a Positive feedback and 5 Stars rating. Your recognition will make us more confident to develop our business and serve you better.
If you are not satisfied by any reason, please feel free to contact us through AliExpress message center before leaving negative feedback. Our customer service and tech support will do our best to offer you a proper solution.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|